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Tools to Mitigate Work Stress & Prevent Burnout: For Health Care Providers During COVID & Beyond

December 9, 2020 @ 12:00 pm - 1:00 pm

Whether you work in a hospital, a safety net clinic, or in another health care setting, no health care provider working during the COVID-19 pandemic needs to read the flurry of news stories that highlight the extreme stress experienced by people in this line of work – you already know it firsthand.  This webinar will introduce health care providers to the Community Resiliency Model (CRM), an evidence-based method of managing traumatic stress, preventing burnout and building resiliency.

This one-hour ACEs Connection webinar, cosponsored by the Center for Care Innovations, will answer these questions:

  • What is the Community Resiliency Model (CRM)?
  • What is the science behind CRM?
  • How can CRM be used in the course of a fast-paced day?
  • How can CRM transform the work environment for health care providers?

When:  Wednesday, Dec. 9, noon-1 p.m. PT/3-4 p.m. ET


Our featured speakers include:

Linda Grabbe, Ph.D. is a clinical assistant professor at Emory University School of Nursing, and a board-certified Family Nurse Practitioner and Psychiatric/Mental Health Nurse Practitioner. Her clinical expertise is in primary care and mental health care for homeless or incarcerated women and youth, and in providing Community Resiliency Model (CRM)® and Dialectical Behavioral Therapy skills training in group settings. She will explain what CRM is and the evidence-based research behind it.

Grabbe is interested in trauma- and resiliency-informed care, the neurobiology of trauma and resilience, and the social determinants of mental health. Her recent research on a brief CRM intervention demonstrated improved mood in women undergoing substance abuse treatment, and improved well-being, resiliency, somatic symptoms, and secondary traumatic stress in nurses and frontline care providers.


David H. Lawson, M.D. is a board-certified medical oncologist who specializes in the treatment of patients with melanoma or other cutaneous malignancies. He is also a certified CRM trainer. Dr. Lawson will provide examples of CRM tools that health care providers can use during a high-intensity, fast-paced day.

Dr. Lawson’s practice is located at Winship Cancer Institute of Emory University in Atlanta. He is a member of the Eastern Cooperative Oncology Group Melanoma Committee, the American Society of Biological Therapy, the American Society for Clinical Oncology and the American Association for Cancer Research.


Ernelyn J. Navarro,  LCSW, D.M. is the manager of community programs and services at St. Mary’s Health Center in Apple Valley, California. She is also a certified Community Resiliency Model teacher. She will talk about her step-by-step approach to implementing CRM organizationally in a clinical setting.

As a social worker Navarro is passionate about empowering and helping people and communities. As a leader, she coaches and mentors other leaders and staff to create and fulfill their meaningful legacies. She is an adjunct professor at the University of Southern California’s Master of Social Work and Doctor of Social Work programs. In her private practice, she provides leadership coaching and professional training for hospitals, non-profit organizations, and currently supports a national organization, Leadership Education for Asian Pacific, as a contracted executive coach. She also consults and provides training for several non-profit organizations.


Laurie Udesky is a staff reporter at ACEs Connection and the community manager for ACEs in Pediatrics on ACEs Connection. She will serve as moderator for the webinar. Prior to working at ACEs Connection, she was a reporter whose investigative health and public policy reporting earned several national and regional awards, including the Investigative Reporters & Editors award, the Sidney Hillman award, the Association of Health Care Journalists award, and the Exceptional Merit Media Award (EMMA) from Radcliffe College.




Aces Connection
Center for Care Innovations